Tell Me Something Good About Retail
Jill Renslow: How the Mall of America Is Coming Back [Episode 508]

Jill Renslow: How the Mall of America Is Coming Back [Episode 508]

May 13, 2021

This episode is devoted to how one of the biggest malls in the world is coming back from Covid better than before on this episode of Tell Me Something Good About Retail. 

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Patric Richardson, The Laundry Guy: Cleaning Up Retail [Episode 507]

Patric Richardson, The Laundry Guy: Cleaning Up Retail [Episode 507]

April 8, 2021

This episode is devoted to the power of branding, events, and being authentic on this episode of Tell Me Something Good About Retail. 

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Patricia Fripp: How to Win More Customers [Episode 506]

Patricia Fripp: How to Win More Customers [Episode 506]

March 18, 2021

This episode is devoted to taking a customer from what they need to what they want on this episode of Tell Me Something Good About Retail. 

 

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Create an experience where customers love to buy

Education is only part of the sale; you have to romance the customer.

Dealing with “who cares” syndrome

When you start losing your prospect’s ear, stop talking about you. Start asking them questions.

How a trip to just buy stockings landed a big sale

It was supposed to be just a time filler, but a quick visit to a shop became a thrilling experience for Patricia. Hear what it takes to woo a customer.

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

James Rhee: Stories of Kindness, Math, Mindset, and Trust [Episode 505]

James Rhee: Stories of Kindness, Math, Mindset, and Trust [Episode 505]

February 5, 2021

This episode is devoted to the heart of retail transformation. Learn more on this episode of Tell Me Something Good About Retail. 

 

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How the biggest payback on investment comes from investing in youth and education.

 

Communal accountability in American business.

 

Zero-reciprocity kindness as a key investment concept.

To read excerpts of this interview, go to https://www.retaildoc.com/blog/james-rhee-former-ceo-ashley-stewart-shares-success-tips

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Subscribe to podcast here https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Martin Lindstrom: Branding, Tribes, and More. [Episode 504]

Martin Lindstrom: Branding, Tribes, and More. [Episode 504]

January 22, 2021

This episode is devoted to using the idea of empathy to redefine how we work and live. Learn about the direct correlation between empathy and common sense on this episode of Tell Me Something Good About Retail. 

 

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How transparency in society translates into diminishment of a sense of recognition.

 

How social media amplified an obsession with “self” and contributed to a lack of empathy in the world today.

 

Why branding can foster a strong tribe.

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Peter Cohan: How Retailers Are Winning Back Customers [Episode 503]

Peter Cohan: How Retailers Are Winning Back Customers [Episode 503]

January 8, 2021

This episode is devoted to finding out which CEOs are winning and what changes they have put in place on this episode of Tell Me Something Good About Retail. 

 

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  • Admit weakness and ask for help from others 
  • Employees are your greatest asset
  • You’re either creating the future or hiding your head in the sand.

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Verizon Launches A Call For Kindness Project [Episode 502]

Verizon Launches A Call For Kindness Project [Episode 502]

November 25, 2020

This episode is devoted to the Call For Kindness project which aims to not only encourage understanding about retail associates but also local communities on this episode of Tell Me Something Good About Retail. 

 

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Behind the mask is a human being.

Promoting kindness can be good for business.

Frontline associates who work retail are just like you. 

 

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More details at: www.verizon.com/kindness

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Mike Sheldrake Stories of Independent Success [Episode 501]

Mike Sheldrake Stories of Independent Success [Episode 501]

November 13, 2020

This episode is devoted to a conversation with an independent retailer who, for 44 years, has seen more ups and downs than most. Learn how to manage any retail business by mastering the fundamentals on this episode of Tell Me Something Good About Retail. 

 

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It’s important to know your numbers and monitor them.

 

Trusting employees is great but know that needs to be inspected.

 

It’s a big difference between being part of a big company and being on your own. 

All that counts is making the sale.

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

DeAnna McIntosh on Brand Diversity Strategies [Episode 416]

DeAnna McIntosh on Brand Diversity Strategies [Episode 416]

June 19, 2020

This episode is devoted to breaking down barriers to success for black-owned brands. Learn how to increase retail representation of people of color on this episode of Tell Me Something Good About Retail. 

 

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How can retailers better represent brands of color? 

Employ actionable strategies toward success

 

Incubator programs bridge start up gaps

Help accelerate the growth of new entrepreneurs

 

Build a team that reflects your community

Diversity of experience can enhance your sales floor

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More details at: 

https://www.retaildoc.com/podcast/416-deanna-mcintosh-on-brand-diversity-strategies

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Paraic Mulgrew on Innovation in Specialty Games Retailing [Episode 415]

Paraic Mulgrew on Innovation in Specialty Games Retailing [Episode 415]

June 12, 2020

This episode is devoted to going all in on a game store dream. Learn how creating customer happiness proved a worthwhile investment on this episode of Tell Me Something Good About Retail. 

 

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How retail intersects with community building

A game store offers an intimate customer experience

 

Immersiveness and escapism in a game store

How customers find transport to a fantastic world

 

Game as a venue for commonality

A retailer facilitates core values and relationship

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More details at: 

https://www.retaildoc.com/podcast/415-paraic-mulgrew-on-innovation-in-specialty-games-retailing

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

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