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Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
Episodes
Friday Dec 20, 2019
Melissa Agnes on Managing Crisis in the Digital Age [Episode 312]
Friday Dec 20, 2019
Friday Dec 20, 2019
This episode is devoted to avoiding and fixing retail crisis. Learn how to deal with a retail crisis that can change your brand forever on this episode of Tell Me Something Good About Retail.
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Key Links
- Melissa Agnes LinkedIn Profile
- Crisis Ready
- Field Agent: https://www.fieldagent.net/
Define an Issue vs a Crisis
Will it have a negative impact on your brand?
Determine What You’re Most Vulnerable To
You can’t predict every crisis, but you can catch most of them.
Understand Your Stakeholders
The best way to attack a crisis is at an understanding angle.
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More details at:
https://www.retaildoc.com/podcast/312melissa-agnes-on-managing-retail-crisis-in-a-digital-age
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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
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