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Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
Episodes
Friday Oct 04, 2019
Neil Saunders on The Three Challenges Every Retailer Faces [Episode 301]
Friday Oct 04, 2019
Friday Oct 04, 2019
This episode is devoted to retailers' three big challenges: differentiation, managing investment, and understanding your customer.
Key Links
- Neil Saunders' LinkedIn profile
- Neil Saunders' Twitter
- Field Agent: https://www.fieldagent.net/
How to deal with differentiation from competitors?
- Answer how is what you are providing different?
- Unless you can answer that, you'll fail
How should retailers deal with managing investments?
- You must adapt to fast-moving technologies
- Tie whatever you are doing back to your reason for existing
- Pick the right ones your customers first
How to understand your customers?
- Collect data from your employees
- Unpack their gripes, wants and problems
More details at:https://www.retaildoc.com/podcast/neil-saunders-on-the-3-challenges-every-retailer-faces
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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions
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