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Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
Episodes
![Neil Saunders on The Three Challenges Every Retailer Faces [Episode 301]](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog6154212/TMSGAR301_Neil_Saunders_Square_300x300.jpg)
Friday Oct 04, 2019
Neil Saunders on The Three Challenges Every Retailer Faces [Episode 301]
Friday Oct 04, 2019
Friday Oct 04, 2019
This episode is devoted to retailers' three big challenges: differentiation, managing investment, and understanding your customer.
Key Links
- Neil Saunders' LinkedIn profile
- Neil Saunders' Twitter
- Field Agent: https://www.fieldagent.net/
How to deal with differentiation from competitors?
- Answer how is what you are providing different?
- Unless you can answer that, you'll fail
How should retailers deal with managing investments?
- You must adapt to fast-moving technologies
- Tie whatever you are doing back to your reason for existing
- Pick the right ones your customers first
How to understand your customers?
- Collect data from your employees
- Unpack their gripes, wants and problems
More details at:https://www.retaildoc.com/podcast/neil-saunders-on-the-3-challenges-every-retailer-faces
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