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Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
Episodes
Friday May 01, 2020
Richard Shapiro on Creating Human Connection [Episode 409]
Friday May 01, 2020
Friday May 01, 2020
This episode is devoted to fostering repeat business. Learn how to create great customer relationships on this episode of Tell Me Something Good About Retail.
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Key Links
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Eight steps to guarantee repeat business
Learn the emotional components of customer retention
Are your salespeople Welcomers or Hostiles?
Four categories that can differentiate your workforce
Provide your customers with a great experience
Mastery of client communication is the first step
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More details at:
https://www.retaildoc.com/podcast/409-richard-shapiro-on-creating-human-connection
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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
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