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Episodes
Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
Episodes
Friday Dec 06, 2019
Tom Shay on How to Compete with Big Box Stores [Episode 310]
Friday Dec 06, 2019
Friday Dec 06, 2019
This episode is devoted to competing with big box stores. Learn how to create unique experiences on this episode of Tell Me Something Good About Retail.
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Key Links
- Tom Shay LinkedIn Profile
- Profits Plus
- Field Agent: https://www.fieldagent.net/
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Look at the Big Picture
If you want to be successful against your competition, you must look at every aspect of your business. This means your marketing, your training, and even your storefront.
Be Specific with Your Merchandise
You don’t have to carry five different brands of the same product. You can sell the one right brand.
Create Unique Experiences
Give people a reason to come to your store that is not just a product.
More details at:
https://www.retaildoc.com/podcast/310tom-shay-on-how-independent-retailers-can-compete-with-big-box-stores
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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
Saturday Nov 30, 2019
Saturday Nov 30, 2019
This episode is devoted to the right way to capitalize on consumer trends in retail. Learn how functionality and finding your customer’s voice is key, on this episode of Tell Me Something Good About Retail.
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Key Links
- Ashley Merrill LinkedIn Profile
- Lunya
- Field Agent: https://www.fieldagent.net/
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The Right Way to Capitalize on Consumer Trend In Retail
How clothing is shaped by the culture, how that has changed over time and what to do about the trends.
The Old and the New
The trend is toward comfort
Capitalizing on Trends
Functionality is key
More details at:
https://www.retaildoc.com/podcast/308ashley-merrill-on-the-right-way-to-capitalize-on-consumer-trend-in-retail
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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
Friday Nov 22, 2019
Friday Nov 22, 2019
This episode is devoted to ensuring as retailers you give hope to your customers to keep them coming back and feeling valued. On this episode you’ll also learn how to compete with online retailers and how to succeed in retail.
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Key Links
- Bob Phibbs LinkedIn Profile
- Retail Doc
- Field Agent: https://www.fieldagent.net/
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How to Compete with Online Retailers
Being hopeful rather than fearful makes all the difference
What Does Retail Do?
Retail sells hope to customers
More details at:
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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
Friday Nov 15, 2019
Friday Nov 15, 2019
This episode is devoted to ensuring your retail brand responds to change effectively. Learn how to navigate changes in retail on this episode of Tell Me Something Good About Retail.
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Key Links
- Greg Goodwin LinkedIn Profile
- Alpin Haus
- Field Agent: https://www.fieldagent.net/
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How To Ensure Your Retail Brand Responds To Change Effectively
Focus on what you do well, be accepting of the changes, and be careful to watch for specific opportunities you can take advantage of.
Changes To Tux Industry
Be receptive to change
More details at:
https://www.retaildoc.com/podcast/greg-goodwin-on-how-to-ensure-your-retail-brand-responds-to
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
Friday Nov 08, 2019
Andy Heck on the Key to Selling Diverse Product Lines [Episode 306]
Friday Nov 08, 2019
Friday Nov 08, 2019
This episode is devoted to the key to selling diverse product lines. Learn how to improve product knowledge with your employees on this episode of Tell Me Something Good About Retail.
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Key Links
- Andy Heck LinkedIn Profile
- Alpin Haus
- Field Agent: https://www.fieldagent.net/
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The Key to Selling Diverse Product Lines in Retail
It all starts with knowing more than your customer.
Know More than Your Customer
If the customer is educating you then something is wrong
Ensuring Employees are More Knowledgeable than Customers
Dedication to developing specialized and informed employees-----
More details at:
https://www.retaildoc.com/podcast/andy-heck-on-the-key-to-selling-diverse-product-lines-in-retail
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
Friday Nov 01, 2019
Heidi Owen West on Understanding Your Store’s Purpose [Episode 305]
Friday Nov 01, 2019
Friday Nov 01, 2019
This episode is devoted to understanding your store’s purpose, aligning your missions and creating a connection with customers to stand out among retail competitors. Learn how these fundamentals will help your retail store on this episode of Tell Me Something Good About Retail.
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Key Links
- Lifestyles of Saratoga Website
- Caroline and Main
- Field Agent: https://www.fieldagent.net/
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Understanding Your Stores Purpose
- Feeling a distinct personality in the store
- Having a central theme or mission
Aligning Your Missions
- If their mission is different than yours, it’s never going to work
It All Comes Down to Customer Experience
- Connecting to your customer
- Competition among options
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More details at:
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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
Friday Oct 25, 2019
Friday Oct 25, 2019
In this episode of Tell Me Something Good About Retail, Dax Dasilva inspires us to create change through open communication with diverse minds and gives us insights for both our personal and professional lives.
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Key Links
- Dax Dasilva LinkedIn Profile
- Age of Union Book Purchase
- Field Agent: https://www.fieldagent.net/
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Everyone Can be a Changemaker
- It is the path of least resistance.
How Diversity Can Help You Solved Problems
- It can be difficult
- Diverse groups working together lead to problem solving
Be What Your Company Needs You to Be
- The workplace changes - you must redefine your job
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More details at: https://www.retaildoc.com/podcast/retail-podcast-304dax-dasilva-on-creating-change-through-diverse-minds
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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
Friday Oct 18, 2019
Bill Jackson on 3 Takeaways for Your Specialty Retail Brand [Episode 303]
Friday Oct 18, 2019
Friday Oct 18, 2019
This episode is devoted to the fundamentals of your specialty retail brand, focusing on three major takeaways to practice. Learn how to incorporate these fundamentals into your business on this episode of Tell Me Something Good About Retail.
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Key Links
- Bill Jackson LinkedIn Profile
- Rockford Facebook Page
- Field Agent: https://www.fieldagent.net/
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Stay Grounded
- If you want to sell a product, you have to stay in the trenches.
Train Your Reps
- If the answer is nothing, you have a problem.
Ask Questions
- Why are they going to buy from you?
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More details at: https://www.retaildoc.com/podcast/retail-podcast-bill-jackson-on-3-takeaways-for-your-specialty-retail-brand
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
Friday Oct 11, 2019
Jordan and Glenn Edwards On Being Entrepreneurial In Retail [Episode 302]
Friday Oct 11, 2019
Friday Oct 11, 2019
Jordan and Glenn Edwards discuss the importance of embracing the fundamentals while building your retail business. Learn how to incorporate these fundamentals into your business, and much more in this episode of Tell Me Something Good About Retail.
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Key Links
- Jordan Edwards LinkedIn Profile
- This Is It Book Purchase Page
- Mixology Website
- Field Agent: https://www.fieldagent.net/
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Build It and Sell It
- Paralysis by analysis is very real.
Remember the Basics
- If a company can’t make sure the bathroom is clean for their customers, the rest of the business is probably not handled well either.
Have a Fundamental Process
- It’s important to have a fundamental process, like treating all employees, landlords and vendors the same.
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More details at: https://www.retaildoc.com/podcast/retail-podcast-302-jordan-glenn-edwards-on-being-entrepreneurial-in-retai
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
Friday Oct 04, 2019
Neil Saunders on The Three Challenges Every Retailer Faces [Episode 301]
Friday Oct 04, 2019
Friday Oct 04, 2019
This episode is devoted to retailers' three big challenges: differentiation, managing investment, and understanding your customer.
Key Links
- Neil Saunders' LinkedIn profile
- Neil Saunders' Twitter
- Field Agent: https://www.fieldagent.net/
How to deal with differentiation from competitors?
- Answer how is what you are providing different?
- Unless you can answer that, you'll fail
How should retailers deal with managing investments?
- You must adapt to fast-moving technologies
- Tie whatever you are doing back to your reason for existing
- Pick the right ones your customers first
How to understand your customers?
- Collect data from your employees
- Unpack their gripes, wants and problems
More details at:https://www.retaildoc.com/podcast/neil-saunders-on-the-3-challenges-every-retailer-faces
Signup for our weekly newsletter here: https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions