Tell Me Something Good About Retail

NRF 2019: 3 Takeaways from Retail's Big Show [Episode 201]

Season 2 kicks off as  I speak with Mark Bunny with Ingenico about how to deal with a diner's pet peeve about waiting for a check, Joel Reed CEO, IAM Robots and why there is such a need for robots and I talk data with My Storey-E Co-Founder Idan Sergi about his new app that combines online and offline data for more effective merchandising and selling at the National Retail Federation's Big Show in New York.

Hilary Blair, CEO of Articulate Real and Clear, On The Shifts In Conversation [Episode 123]

Bob Phibbs interviewed Hilary Blair, CEO Articulate Real And Clear on how to prevent misunderstandings with subordinates, how breath and consonants make a big difference when talking with younger co-workers and much more.

Georganne Bender & Rich Kizer Say Retail Is A Comparison Game [Episode 121]

Bob Phibbs interviewed Georganne Bender & Rich Kizer, principals of Kizer & Bender, retail consumer anthropologists on the power of events, merchandising and changes in retail.

Jamie Bettencourt, SVP of Mood Media On Using The Senses To Bring Stores To Life [Episode 120]

Bob Phibbs interviewed Jamie Bettencourt with Mood Media as she shares how music and scent can help create the right mood in a brick and mortar store.

Dean Shulman, SVP of Brother, On Creating A Passionate Network Of Dealers [Episode 119]

Bob Phibbs interviewed Dean Shulman CEO of Brother as he shares how observing his customers helped him have aha moments, the need to partner with your dealer network if you want to be successful and which reviews he always reads and why.

Colby Williams of Parengo Coffee On Small Town Retail Rewards [Episode 118]

Latest episode of Bob Phibbs, The Retail Doctor interviewing Colby Williams found of Parengo Coffee as he shares why smaller rural retailers are successful, why he chose to not carry a staple in the south, the power of online reviews and more.

Becky Tyre, Founder of Retail Details On A Love For Independent Retail [Episode 117]

Bob Phibbs interviewed Becky Tyre, Founder and editor of the Retail Details blog and a Contributing Editor at Gifts & Decorative Accessories magazine. She is a shop local advocate and specializes in visual merchandising. She talks about merchandising a pocket of your store that is Instagramable, clutter comes not just from poor buying but also poor fixtures and your need to collaborate with local makers or national companies for unique items that drive margin.

Bob Phibbs Says When The Mind Goes, So Should You [Episode 116]

Bob Phibbs interviews himself about knowing when it is time to change, his background in retail and why he does what he does.

Paula Rosenblum On Cracks In Amazon's Grip [Episode 115]

Bob Phibbs interviews Paula Rosenblum Managing Partner and co-founder of Retail Systems Research. She is well known for her pragmatic approach to retail and talks about shiny object syndrome, possible cracks in Amazon's model and how retail continues to evolve.

Whitney Morgan of Collage On Being Socially Responsible [Episode 114]

Bob Phibbs interviewed Whitney Morgan, Owner of Collage in York, Pennsylvania who just received the REA Socially Responsible Retailer Category award. She shares her ideas that you can always purchase more so feel free to wait, retail is a lot of time spent figuring things out and being socially responsible is the best way to show your community support.