Tell Me Something Good About Retail

Patricia Fripp: How to Win More Customers [Episode 506]

March 18, 2021

This episode is devoted to taking a customer from what they need to what they want on this episode of Tell Me Something Good About Retail. 


Key Links


Create an experience where customers love to buy

Education is only part of the sale; you have to romance the customer.

Dealing with “who cares” syndrome

When you start losing your prospect’s ear, stop talking about you. Start asking them questions.

How a trip to just buy stockings landed a big sale

It was supposed to be just a time filler, but a quick visit to a shop became a thrilling experience for Patricia. Hear what it takes to woo a customer.


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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

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