Tell Me Something Good About Retail

Danielle Ewert on Attaining Transparency with POS [Episode 404]

This episode is devoted to implementing best practices with the help of a POS system. Learn how full transparency benefits a single or multi-location business on this episode of Tell Me Something Good About Retail. 

 

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Key Links

• Danielle Ewert LinkedIn
• Springboard Retail website
• SalesRX

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Maximize your time during the Covid-19 crisis

Digital housekeeping tools to utilize on or off the sales floor

 

Transparency across your business yields higher turnover

POS empowers you to move your product around effectively

 

Patch the holes inherent in every workflow

Navigate with concrete numbers to a smaller margin of error

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More details at: 

https://www.retaildoc.com/podcast/404-danielle-ewert-on-attaining-transparency-across-your-business

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Lauren McGuire on How We Experience Sound in Retail [Episode 403]

This episode is devoted to the sonic aspects of retail. Learn how to empower your consumers on this episode of Tell Me Something Good About Retail. 

 

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Key Links

• Linkedin:  https://www.linkedin.com/in/lauren-mcguire-9602505/
• Website:  https://manmademusic.com/
• Springboard Retail  https://www.springboardretail.com/

 

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Avoid the worst sound mistake in retail

What does and doesn’t work in your unique environment?

 

How does your brand sound and feel?

Improve your customers’ emotional journey through your store.

 

 

More details at: 

https://www.retaildoc.com/podcast/403-lauren-mcguire-on-how-we-experience-sound-in-retail

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Carol Leaman on How Playing Games Leads to Better Employee Learning [Episode 402]

This episode is devoted to corporate learning through gamification. Learn how using cognitive principles can drive rapid memory retention and benefit your business on this episode of Tell Me Something Good About Retail. 

 

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Key Links

• https://www.linkedin.com/in/carol-leaman-22973b
• http://www.axonify.com/
• Springboard Retail  https://www.springboardretail.com/

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Increase learning engagement

Keep employees engaged and increase performance

 

The right way to gamify learning

Use game mechanics proven to work

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More details at: 

https://www.retaildoc.com/podcast/402-carol-leaman-on-how-playing-games-leads-to-better-employee-learning

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Michael Zakkour on New Models for Consumption and Retail [Episode 401]

This episode is devoted to the new retail Renaissance. Learn how China is leading the way into the future of unified commerce on this episode of Tell Me Something Good About Retail. 

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Key Links

• Guest LinkedIn profile https://www.linkedin.com/in/michael-zakkour-150b865/
• Guest website or place to purchase their book https://tinyurl.com/r7tym6z
• Guest Twitter https://twitter.com/michaelzakkour
• Springboard Retail  https://www.springboardretail.com/

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The new retail/new consumption models of the digital industrial revolution have created massive new opportunities for brands and retailers

Learn about utilizing commercial ecosystems and habitats

 

The new retail was born in China and is going global

How to implement their methodology locally

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More details at: 

https://www.retaildoc.com/podcast/401-michael-zakkour-on-new-models-for-consumption-and-retail

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Paco Underhill on the Science of Age When it Comes to Retail [Episode 316]

This episode is devoted to the science behind consumers. Learn how to empower your consumers on this episode of Tell Me Something Good About Retail. 

 

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Key Links

• Paco Underhill LinkedIn
• Envirosell 
• Field Agent: https://www.fieldagent.net/

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Making Your Customers Feel Smart and Empowered

How has retail changed and how are you adapting?

 

How Science Can Affect the Way People Buy

A left- or right-hand dominant person can affect your sales. 

 

Understand the Way People See Things

Helping your target market. 

More details at: 

https://www.retaildoc.com/podcast/316paco-underhill-on-the-science-of-age-when-it-comes-to-retail

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Joe and John Gaither on Differentiating Your Product [Episode 315]

This episode is devoted to educating consumers. Learn how to differentiate your product from the rest on this episode of Tell Me Something Good About Retail. 

 

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Key Links

• Joe Gaither LinkedIn
• John Gaither LinkedIn
• Feetures Website 
• Field Agent: https://www.fieldagent.net/

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Educating the Customer

Experiencing the product is the first step in marketing. 

 

How to Differentiate Your Product from the Rest 

Selling customers on the benefit of the socks otherwise you’re doing the customer a disservice. 

 

Sock vs. Shoe Ratio 

Selling the product to make “add ons” even more comfortable. 

More details at: 

https://www.retaildoc.com/podcast/315joe-and-john-gaither-on-differentiating-your-product

 

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old 

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Alex Shuford on How to Manage Expectations When it Comes to Customer Service [Episode 314]

This episode is devoted to managing customer service expectations. Learn how to succeed with customers and create a last business on this episode of Tell Me Something Good About Retail. 

 

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Key Links

• Alex Shuford LinkedIn 
• RHF Investments
• Field Agent: https://www.fieldagent.net/

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Customers Teach Us Lessons

You just have to watch for the moments. 

 

Don’t React in Anger 

Choosing to be compassionate towards an angry customer can deflect a bad situation.  

 

Put Yourself in the Consumer’s Shoes 

Consumers spend time and money on products and services. 

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More details at: 

https://www.retaildoc.com/podcast/314alex-shuford-on-how-to-manage-expectations-when-it-comes-to-customer-service

 

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old 

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Emmanuel Probst on How to Succeed in a Saturated Market [Episode 313]

This episode is devoted to creating a meaningful trend in retail. Learn how to succeed in a Saturated market, regardless of your brand size on this episode of Tell Me Something Good About Retail. 

 

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Key Links

• Emmanuel Probst LinkedIn 
• Brand Hacks: The Book
• Field Agent: https://www.fieldagent.net/

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Bring a New Experience

Even micro brands can succeed. 

 

Foster Personal Relationships with Customers

Use data and technology to make these relationships stronger 

 

Selling Out…on Social Media

Don’t let influencers cheat your audience

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More details at: 

https://www.retaildoc.com/podcast/313emmanuel-probst-on-how-to-succeed-in-a-saturated-market

 

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old 

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Melissa Agnes on Managing Crisis in the Digital Age [Episode 312]

This episode is devoted to avoiding and fixing retail crisis. Learn how to deal with a retail crisis that can change your brand forever on this episode of Tell Me Something Good About Retail. 

 

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Key Links

• Melissa Agnes LinkedIn Profile
• Crisis Ready
• Field Agent: https://www.fieldagent.net/

Define an Issue vs a Crisis

Will it have a negative impact on your brand?

 

Determine What You’re Most Vulnerable To

You can’t predict every crisis, but you can catch most of them. 

 

Understand Your Stakeholders

The best way to attack a crisis is at an understanding angle. 

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More details at: 

https://www.retaildoc.com/podcast/312melissa-agnes-on-managing-retail-crisis-in-a-digital-age

 

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old 

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

Rick West on Eliminating Shopper Recall [Episode 311]

This episode is devoted to eliminating shopper recall in retail. Learn how to tailor your business to the right customers and how FieldAgent.net can help on this episode of Tell Me Something Good About Retail. 

 

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Key Links

• Rick West LinkedIn Profile
• Field Agent
• Field Agent: https://www.fieldagent.net/

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Eliminating Recall  

Asking your customers what drives them and putting them on the spot via smartphone will receive more honest answers.

 

Knowing Your Customer 

Gaining shopper insights through mystery shops by those who actually frequent your store. 

 

Flexibility for All 

All different sized companies can use Field Agent to track how to better the shopping experiences and capitalize on marketing.  

 

More details at: 

https://www.retaildoc.com/podcast/311rick-west-on-eliminating-recall

 

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old 

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.