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Episodes
Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
Episodes
![Jill Renslow: How the Mall of America Is Coming Back [Episode 508]](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog6154212/TMSGAR507_Jill_Renslow_Square-min7gklu_300x300.jpg){kind=logo}
Thursday May 13, 2021
Thursday May 13, 2021
This episode is devoted to how one of the biggest malls in the world is coming back from Covid better than before on this episode of Tell Me Something Good About Retail.
Key Links
- Mall of America website
- Mall of America LinkedIn
- Jill Renslow LinkedIn
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Subscribe to the podcast here https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695
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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
![Patric Richardson, The Laundry Guy: Cleaning Up Retail [Episode 507]](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog6154212/TMSGAR_507_Patric_Richardson_Square917r7_300x300.jpg){kind=logo}
Thursday Apr 08, 2021
Thursday Apr 08, 2021
This episode is devoted to the power of branding, events, and being authentic on this episode of Tell Me Something Good About Retail.
Key Links
Follow us on Linkedin
Subscribe to the podcast here https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695
Signup for our weekly newsletter here
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
![Patricia Fripp: How to Win More Customers [Episode 506]](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog6154212/TMSGAR506_Patricia_Fripp_Square8qnmv_300x300.jpg){kind=logo}
Thursday Mar 18, 2021
Thursday Mar 18, 2021
This episode is devoted to taking a customer from what they need to what they want on this episode of Tell Me Something Good About Retail.
Key Links
Create an experience where customers love to buy
Education is only part of the sale; you have to romance the customer.
Dealing with “who cares” syndrome
When you start losing your prospect’s ear, stop talking about you. Start asking them questions.
How a trip to just buy stockings landed a big sale
It was supposed to be just a time filler, but a quick visit to a shop became a thrilling experience for Patricia. Hear what it takes to woo a customer.
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Subscribe to the podcast here https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
![James Rhee: Stories of Kindness, Math, Mindset, and Trust [Episode 505]](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog6154212/TMSGAR505_James_Rhee_Square79r0o_300x300.jpg){kind=logo}
Friday Feb 05, 2021
Friday Feb 05, 2021
This episode is devoted to the heart of retail transformation. Learn more on this episode of Tell Me Something Good About Retail.
Key Links
- Red Helicopter. https://www.redhelicopter.com/
- Firepine Group LLC www.firepinegroup.com
- UTA James Rhee https://www.unitedtalent.com/speaker/james-rhee/
- Linkedin https://www.linkedin.com/in/james-c-rhee-68163485/
- Reserve copy of Book @ www.redhelicopter.com
- Twitter & Instagram - @iamjamesrhee
How the biggest payback on investment comes from investing in youth and education.
Communal accountability in American business.
Zero-reciprocity kindness as a key investment concept.
To read excerpts of this interview, go to https://www.retaildoc.com/blog/james-rhee-former-ceo-ashley-stewart-shares-success-tips
Follow us on Linkedin
Subscribe to podcast here https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695
Sign up for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
![Martin Lindstrom: Branding, Tribes, and More. [Episode 504]](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog6154212/TMSGAR504_Martin_Lindstrom_Squareab5pl_300x300.jpg){kind=logo}
Friday Jan 22, 2021
Friday Jan 22, 2021
This episode is devoted to using the idea of empathy to redefine how we work and live. Learn about the direct correlation between empathy and common sense on this episode of Tell Me Something Good About Retail.
Key Links
How transparency in society translates into diminishment of a sense of recognition.
How social media amplified an obsession with “self” and contributed to a lack of empathy in the world today.
Why branding can foster a strong tribe.
Follow us on Linkedin
Subscribe to podcast here https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695
Sign up for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
![Peter Cohan: How Retailers Are Winning Back Customers [Episode 503]](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog6154212/TMSGAR_503_Peter_Cohan_Squareavzhk_300x300.jpg){kind=logo}
Friday Jan 08, 2021
Friday Jan 08, 2021
This episode is devoted to finding out which CEOs are winning and what changes they have put in place on this episode of Tell Me Something Good About Retail.
Key Links
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- Admit weakness and ask for help from others
- Employees are your greatest asset
- You’re either creating the future or hiding your head in the sand.
Follow us on Linkedin.
Subscribe to the podcast here https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695
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More details at:
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
![Verizon Launches A Call For Kindness Project [Episode 502]](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog6154212/502_just_imageavnvm_300x300.png){kind=logo}
Wednesday Nov 25, 2020
Wednesday Nov 25, 2020
This episode is devoted to the Call For Kindness project which aims to not only encourage understanding about retail associates but also local communities on this episode of Tell Me Something Good About Retail.
Key Links
- www.verizon.com/kindness
- SalesRX Online Retail Sales Training
- https://shop.wirelesszone.com/ct/new-london/351-north-frontage-road-b-11
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Behind the mask is a human being.
Promoting kindness can be good for business.
Frontline associates who work retail are just like you.
Follow us on Linkedin
Subscribe to podcast here https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695
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More details at: www.verizon.com/kindness
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
![Mike Sheldrake Stories of Independent Success [Episode 501]](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog6154212/TMSGAR501_Mike_Sheldrake_Squaream8o3_300x300.jpg){kind=logo}
Friday Nov 13, 2020
Friday Nov 13, 2020
This episode is devoted to a conversation with an independent retailer who, for 44 years, has seen more ups and downs than most. Learn how to manage any retail business by mastering the fundamentals on this episode of Tell Me Something Good About Retail.
Key Links
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It’s important to know your numbers and monitor them.
Trusting employees is great but know that needs to be inspected.
It’s a big difference between being part of a big company and being on your own.
All that counts is making the sale.
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More details at:
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
![DeAnna McIntosh on Brand Diversity Strategies [Episode 416]](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog6154212/TMSGAR_416_DeAnna_McIntosh_Square_7rxjv_300x300.jpg){kind=logo}
Friday Jun 19, 2020
Friday Jun 19, 2020
This episode is devoted to breaking down barriers to success for black-owned brands. Learn how to increase retail representation of people of color on this episode of Tell Me Something Good About Retail.
Key Links
- https://www.linkedin.com/in/deannamcintosh/
- https://www.linkedin.com/company/theaffinitygroup/
- SalesRX Online Retail Sales Training
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How can retailers better represent brands of color?
Employ actionable strategies toward success
Incubator programs bridge start up gaps
Help accelerate the growth of new entrepreneurs
Build a team that reflects your community
Diversity of experience can enhance your sales floor
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More details at:
https://www.retaildoc.com/podcast/416-deanna-mcintosh-on-brand-diversity-strategies
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
![Paraic Mulgrew on Innovation in Specialty Games Retailing [Episode 415]](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog6154212/TMSGAR415_Paraic_Mulgrew_Square_7pim9_300x300.jpg){kind=logo}
Friday Jun 12, 2020
Friday Jun 12, 2020
This episode is devoted to going all in on a game store dream. Learn how creating customer happiness proved a worthwhile investment on this episode of Tell Me Something Good About Retail.
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Key Links
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How retail intersects with community building
A game store offers an intimate customer experience
Immersiveness and escapism in a game store
How customers find transport to a fantastic world
Game as a venue for commonality
A retailer facilitates core values and relationship
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More details at:
https://www.retaildoc.com/podcast/415-paraic-mulgrew-on-innovation-in-specialty-games-retailing
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.